Customer Service Representative (5482) - Humboldt, TN

Domino's Franchise•Humboldt, TN

2d•Onsite

About The Position

Domino's is growing and looking to add Customer Service Representatives to their team! This role offers flexible scheduling with short or long shifts available, and both part-time and full-time hours. The company emphasizes that its people come first and offers opportunities for advancement within the company, with 90% of Domino's franchise owners having started as delivery drivers.

Requirements

Must be 16 years of age or older.
Must be able to pass a background check.
Ability to add, subtract, multiply, and divide accurately and quickly (may use calculator).
Must be able to make correct monetary change.
Verbal, writing, and telephone skills to take and process orders.
Ability to follow directives.
Ability to perform repetitive tasks.
Ability to work alone and with others.
Ability to work well under stress.
Ability to meet strict quality control standards.
Ability to provide excellent customer service.
Ability to analyze and compile data.
Ability to make good judgments and decisions.
Ability to lift bulk product deliveries weighing up to 50 pounds and stack them up to 72" high.
Ability to infrequently navigate stairs or climb a ladder.
Ability to perform forward bending at the waist for 30-45 seconds at a time, repeated continuously.
Ability to crouch and bend occasionally.
Ability to reach continuously (up, down, and forward).
Ability to perform tasks requiring eye-hand coordination.
Ability to use one or both hands continuously.
Ability to perform frequent and/or forceful use of forearms and wrists.
Ability to manipulate a pizza peel and rolling cutter.
Ability to perform frequent and/or forceful pinching.
Ability to grasp cans, pizza cutter, pizza peel, and pizza boxes.
Ability to talk and hear on the telephone.
Depth perception, near and mid-range vision required for most in-store tasks.
Ability to differentiate between hot and cold surfaces.
Far and night vision required for driving.

Responsibilities

Take and process orders over the phone.
Provide excellent customer service.
Make correct monetary change.
Add, subtract, multiply, and divide accurately and quickly.
Unload bulk product deliveries using a hand truck, which may include cases of ingredients and supplies weighing up to 50 pounds.
Stock ingredients and supplies.
Perform repetitive tasks.
Work alone and with others.
Work well under stress.
Meet strict quality control standards.
Analyze and compile data.
Make good judgments and decisions.
Navigate stairs or climb a ladder for tasks like changing prices on signs, washing walls, and performing maintenance.
Perform tasks at the pizza assembly station, which involves forward bending at the waist.
Crouch and bend to stock shelves and clean low areas.
Reach continuously (up, down, and forward) for various tasks.
Shape pizza dough, which requires frequent and forceful use of forearms and wrists.
Manipulate a pizza peel when removing pizza from the oven and using a rolling cutter.
Perform frequent and/or forceful pinching when assembling cardboard pizza boxes.
Grasp cans, pizza cutters, pizza peels, and pizza boxes.
Talk and hear on the telephone.
Drive (requires far and night vision).