Account Servicing Advocate

TEKsystems • Keaau, HI

1d • $20 - $20 • Onsite

About The Position

Customer Service Representative
Are you a great communicator who enjoys helping people and solving problems? Join our fast-paced call center team as a Customer Service Representative. Whether you’re building a career in customer support or just getting started, we provide the training, tools, and support to help you succeed.

Requirements

• Strong verbal communication and active listening skills
• Ability to stay calm, positive, and professional in a fast-paced environment
• Basic computer skills and comfort navigating multiple systems
• Reliability, punctuality, and a strong work ethic
• Previous call center or customer service experience is a plus

Responsibilities

• Answer inbound calls and assist customers with questions, concerns, and solutions
• Provide accurate information while delivering a friendly, professional experience
• Resolve issues efficiently using company systems and resources
• Document customer interactions clearly and thoroughly
• Meet individual and team service goals while maintaining quality standards

Benefits

• Paid training to set you up for success
• Competitive pay with performance-based incentives
• Health, dental, and vision benefits (for eligible employees)
• Career growth opportunities and internal promotions
• Supportive team environment with hands-on leadership
• Medical, dental & vision
• Critical Illness, Accident, and Hospital
• 401(k) Retirement Plan – Pre-tax and Roth post-tax contributions available
• Life Insurance (Voluntary Life & AD&D for the employee and dependents)
• Short and long-term disability
• Health Spending Account (HSA)
• Transportation benefits
• Employee Assistance Program
• Time Off/Leave (PTO, Vacation or Sick Leave)

What This Job Offers

• Career Level: Entry Level
• Education Level: No Education Listed