About The Position

First Western Bank is seeking a Customer Service Representative to serve its Northwest Arkansas Region. Customer Service Representatives are the face of the company and support customers with banking needs by completing financial transactions, performing account maintenance, and opening accounts and services for new and existing customers. The role involves continuous customer contact, cultivating new business, and maintaining customer relationships. Applicants must pass a criminal background check, consumer credit check, and drug screening.

Requirements

  • Strong customer service experience.
  • Cash handling experience.
  • Pass a criminal background check, consumer credit check, and drug screening.

Nice To Haves

  • Banking experience is preferred.

Responsibilities

  • Assist customers with banking needs.
  • Complete financial transactions.
  • Perform account maintenance.
  • Open new accounts and services for new and existing customers.
  • Cultivate new business and maintain customer relationships.

Benefits

  • Competitive salary and benefit package based on qualifications and experience.
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