Customer Service Representative - Remote Work

American Income Life Insurance CompanyCalgary, AB
Remote

About The Position

We are seeking motivated individuals with strong customer service skills to join a well-established supplemental benefits organization that has supported families for more than 65 years. As we continue expanding into new territories, we are looking for dedicated Benefits Representatives who are ambitious, professional, and ready to grow with our team.

Requirements

  • Previous experience in customer service, sales, or a related field is an asset
  • Strong ability to build rapport and maintain client relationships
  • Able to prioritize tasks and manage multiple responsibilities
  • Positive, professional, and dependable attitude
  • Excellent verbal and written communication skills

Nice To Haves

  • Sharp, motivated, and growth-oriented
  • Strong communicator
  • Works well in a team environment
  • Can stay focused under pressure
  • Entrepreneurial mindset
  • Willingness to learn

Responsibilities

  • Provide clients with clear information about available products and services
  • Answer questions related to coverage, benefits, and account options
  • Stay informed on current programs, services, and updates
  • Review existing benefit plans to help identify more cost-effective solutions
  • Deliver a positive and professional experience for every client

Benefits

  • Hands-on training
  • Weekly pay
  • Performance bonuses
  • Residual income opportunity
  • Company-paid travel incentives
  • Remote work flexibility
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