Customer Service Representative
About The Position
MV Transportation is seeking a Customer Service Representative responsible for a variety of clerical duties. This role involves reconciling driver manifests, accurate data entry into Trapeze software, taking reservations, providing information, assisting with the application process, preparing eligibility letters and pre-paid tickets, and supporting the Accounting Manager. The ideal candidate will possess basic Excel skills, excellent ten-key abilities, attention to detail, professionalism, superior customer service skills, and the ability to thrive in a fast-paced team environment. Good communication skills are essential.
Requirements
- Basic Excel skills
- Excellent ten key skills
- Attentive to detail
- Professional
- Superior customer service
- Able to work in a team environment
- Good communication skills
- Experience with Microsoft Word
- Experience with Microsoft Excel
- Excellent ten key skills
- Able to multi-task
- Able to work under pressure to meet deadlines
- Customer service experience required
- Strong interpersonal skills
- Excellent written and oral communication skills required
- Excellent attendance
- Data entry
- Excel
- Ten-key
- Phone customer support
Nice To Haves
- Transit experience a plus
- Bilingual English/Spanish a plus
Responsibilities
- Reconciling drivers manifests
- Accurate entry of data in Trapeze software
- Taking reservations
- Providing information
- Assist with application process
- Prepare eligibility letters
- Preparation of pre-paid tickets
- Assist Accounting Manager
- Other assigned duties
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
