Customer Service Representative

TEKsystems • Cary, NC

1d • $20 - $20 • Hybrid

About The Position

This is a contract position based out of Cary, NC. The role involves handling inbound and outbound calls to assist patients with prescription statuses, insurance verifications, and other related inquiries. The position requires flexibility with shifts, as candidates must be open to working any shift between 8 am and 8 pm, Monday through Friday. The initial training period is from 9 am to 5:30 pm. This role is initially a contract through February, with the possibility of extension. The work arrangement is onsite in Cary, NC for the first 6 weeks of training, transitioning to a hybrid model thereafter, with 2 days onsite and 3 days remote.

Requirements

• Must be open to work any shift between 8am-8pm
• Must be available for training from 9am-5:30pm
• Must be available for onsite work in Cary, NC for 6 weeks of training
• Must be able to work a hybrid schedule after training (2 days onsite, 3 days remote)

Responsibilities

• Handle inbound and outbound calls
• Assist patients with prescription statuses
• Perform insurance verifications

Benefits

• Medical
• dental
• vision
• Critical Illness
• Accident
• Hospital
• 401(k) Retirement Plan
• Life Insurance
• Short and long-term disability
• Health Spending Account (HSA)
• Transportation benefits
• Employee Assistance Program
• Time Off/Leave (PTO, Vacation or Sick Leave)

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed