Customer Service Rep(05732) - 1132 Athens Hwy Ste 201

Domino's Franchise•Grayson, GA
•Onsite

About The Position

The Customer Service Representative (CSR) is often the first person to welcome and interact with Domino’s customers. The role requires enthusiastic communication, a positive personality, punctuality, and a professional appearance consistent with Domino’s and Team Fox image standards. CSRs help prepare and serve orders while maintaining store facilities and equipment, supporting inventory and stocking tasks, and coordinating with coworkers and customers. The position may be part-time or full-time and offers potential growth opportunities, including advancement to management.

Requirements

  • Must be at least 16 years of age.
  • Must pass a criminal background check.
  • Ability to direct activities and perform repetitive tasks, working alone or with others and under stress.
  • Ability to meet strict quality-control standards, coordinate with coworkers and customers, analyze and compile data, and make sound ethical judgments in a timely manner.
  • Ability to perform basic arithmetic accurately and quickly; may use a calculator.
  • Ability to use a computer keyboard, touch screen, and foot-paddle.
  • Ability to stand for most of a shift and perform required physical tasks, including lifting or stacking supplies weighing up to 50 pounds.
  • Hand-eye coordination for shaping pizza dough, maneuvering a pizza peel and cutter, and folding pizza boxes.

Responsibilities

  • Greet customers enthusiastically and take orders with a positive attitude.
  • Receive and process telephone orders promptly to support customer satisfaction and timely pizza delivery.
  • Prepare products according to Domino’s specifications and guidelines.
  • Operate, clean, and maintain store facilities and equipment.
  • Take inventory, stock ingredients and supplies from delivery areas into storage, work areas, coolers, or reach-in coolers, and complete related paperwork.
  • Coordinate with coworkers and customers and perform assigned activities independently or with others.
  • Meet quality-control standards and make timely, sound ethical judgments.
  • Perform basic arithmetic accurately and quickly, including making correct monetary change.
  • Maintain a professional appearance in accordance with Domino’s and Team Fox image standards.
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