Customer Service Representative

Verdes Cannabis•Albuquerque, NM

7d•$18 - $18•Onsite

About The Position

Verdes Cannabis is looking for Customer Service Representatives to create welcoming and informative experiences for every client who visits our dispensaries. Our CSRs help clients find the right products, answer questions and ensure every transaction is accurate, compliant and handled with exceptional care.

Requirements

Exceptional customer service and communication skills.
Cash handling and inventory experience.
Strong organization, data entry and basic math skills.
Ability to multitask and prioritize in a fast-paced environment.
Dependable, motivated and comfortable taking initiative.
Ability to remain professional during stressful situations and changing priorities.
Must be available Monday through Sunday, including some holidays.
Shifts may be scheduled between 8:00 am and 8:00 pm.
Must be able to stand for 8 to 10 hours.
Must be able to lift at least 50 pounds.
Must be able to bend, stoop, climb and reach.
Regular and reliable attendance is required.

Nice To Haves

Cannabis or retail experience is preferred but not required.

Responsibilities

Greet every client in a cheerful and professional manner.
Learn about clients’ needs and make thoughtful product recommendations.
Provide accurate information about cannabis products and New Mexico cannabis regulations.
Process sales, online orders, returns and exchanges using LeafLogix, BioTrack and Dutchie.
Maintain accurate client records, inventory counts and cash drawers.
Restock products and keep the sales floor and backstock areas organized.
Stay current on products, promotions and medicinal cannabis information.
Work collaboratively with your team and support daily dispensary operations.