Customer Service Representative
Champion Homes•Millen, GA
•Onsite
About The Position
Interviews customers, gathers information, and records interview information into a computer for customer service. This role involves talking with customers by phone to go over the customer list, reviewing retailer checkout sheets for items that are wrong with the home when it arrives at the lot, guiding contractors working for their plant, entering service orders into the service system, assigning correct parts to each item on the service order, and filing completed work orders.
Requirements
- Working knowledge of Microsoft Office
Nice To Haves
- Previous experience in manufactured/modular housing
Responsibilities
- Talks with customers by phone to go over the customer list.
- Review retailer checkout sheets for items wrong with home when it arrives at the lot.
- Guide contractors working for their plant.
- Enter service orders into the service system.
- Assign correct parts to each item on service order.
- File completed work orders.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
