Customer Service Representative - State Farm Agent Team Member

Trinesha Goebel - State Farm AgentMason, MI
$45,000 - $60,000Onsite

About The Position

As a Customer Service Representative with Trinesha Goebel - State Farm Agent, you will generate the kind of exceptional customer experiences that reinforce the growth of a successful insurance business. Your attention to detail, customer service skills, and desire to help people make you an ideal fit. You will enhance your career while resolving customer inquiries, coordinating with other agent team members, and anticipating the needs of the community members you support. Our agency, launched on January 1, 2011, has built a strong team of nine licensed agents dedicated to exceptional service. We pride ourselves on providing a personal touch, often handling eligible claims in-house to make the process smoother for our customers. The culture here is fast-paced yet family-oriented, emphasizing hard work, integrity, and personal connection. We seek an energetic professional interested in helping our business grow through value-based conversations and remarkable customer experience. If you are a motivated self-starter who thrives in a fast-paced environment, then this is your opportunity for a rewarding career with excellent income and growth potential.

Requirements

  • Dedicated to customer service.
  • Strong communication and interpersonal skills.
  • Detail-oriented and able to multitask.

Nice To Haves

  • Previous customer service experience preferred.

Responsibilities

  • Establish customer relationships and follow up with customers, as needed.
  • Answer customer inquiries and requests.
  • Maintain accurate records of customer interactions.

Benefits

  • Health insurance
  • Opportunity for advancement
  • Paid time off
  • Training & development
  • Vision insurance
  • Bonus based on performance
  • Competitive salary
  • Dental insurance
  • Flexible schedule
  • Simple IRA
  • Group life insurance
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