Customer Service Representative
About The Position
At LifeStation, our mission is simple but powerful: to use innovative technology and compassionate service to help seniors live safely, independently, and confidently. As one of the nation’s largest providers of medical alert monitoring and telehealth technology services, we are proud to make a meaningful difference in the lives of the families we serve every day. We are currently seeking a Customer Service Representative to join our team at our modern, state-of-the-art call center in Union, NJ. This is a full-time, in-office role with the opportunity to transition to a hybrid schedule after training, based on performance and business needs.
Requirements
- Strong communication and customer service skills
- Ability to multitask and problem-solve in a fast-paced environment
- Comfortable using CRM systems and data entry
- Availability for evening and weekend shifts
- At least 1-year prior customer service experience, preferably in a call center setting.
Responsibilities
- Assist customers and provide timely, effective solutions
- Handle inquiries with empathy and professionalism
- Create positive customer experiences in every interaction
- Collaborate with a supportive team
Benefits
- paid training
- growth opportunities
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
