Customer Service Representative -- Work from Home

Inspire Direct Marketing • Toronto, ON

1d • CA$20 - CA$24 • Remote

About The Position

This is a full-time, zero-commission, outbound, work-from-home position. Each day and each call can be different. We thank, connect, engage and inspire. We look for creative new ways to delight on every call. We find new child sponsors, welcome new donors, renew event participants, and invite donors to give monthly. We are all about teamwork, customer connections and most importantly, having fun while we do it. If you are a mature sales or customer service representative, come join our team of professional fundraisers to elevate your career and use your skills to help make our world a better place. We provide a warm and friendly voice to the largest and most respected charities in Canada. We are a Canadian agency on a mission to inspire fundraising. Our team is passionate, engaged and extremely effective. We call existing supporters to raise funds for important causes around the globe. So while there are no cold calls or high-pressure tactics, we are a performance team and results matter. We hope they motivate you as well.

Requirements

• Full-time hours, 40 hours a week
• A minimum of 2 years’ customer service and call center experience
• Availability to work 1:00pm to 10:00pm Mon -Thu and 10:00am to 7:00pm Fri (EST)
• Availability to work occasional Saturday shifts (10:00am to 5:00pm)
• Technically savvy and self-reliant
• Love talking to people and are a great communicator
• A professional work from home office space
• High-speed cabled internet connection (min of 25 mbps down/5 mbps up)
• A USB headset and webcam
• A newer-version Windows PC or laptop computer (Apple or Mac are not supported)

Responsibilities

• Find new child sponsors
• Welcome new donors
• Renew event participants
• Invite donors to give monthly
• Call existing supporters to raise funds for important causes

Benefits

• $20.00 - $24.00 hourly w bonuses
• Engagement with world-class charitable organizations
• 100% paid training
• Health benefits (at 3 months)
• Training opportunities
• Lunch-and-learns
• Workshops
• Team culture and activities
• Ice breakers
• Community event
• Permanent, full-time employment with consistent hours and growth opportunities

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed