Customer Service Rep(02940) - 714 N GILBERT ST

Domino's Franchise • Danville, IL

1d

About The Position

Join the team as a Customer Service Representative at the Danville, United States location. The role provides service to customers by taking orders, preparing pizzas, processing payments, and responding to questions and requests. It also includes maintaining a clean and organized work environment and collaborating with team members during busy periods.

Requirements

• Excellent verbal and written communication skills.
• Strong customer-service orientation and a friendly, positive attitude.
• Ability to multitask and work efficiently in a fast-paced environment.
• Basic computer proficiency for order entry and processing.
• Flexibility to work weekends, holidays, and various shifts as needed.
• Attention to detail and accuracy in order-taking and food preparation.
• Problem-solving skills to address customer concerns effectively.
• Patience and ability to remain composed under pressure.
• Physical ability to stand for extended periods and lift items weighing up to 25 lbs.
• Team-oriented attitude and willingness to assist colleagues.

Nice To Haves

• Prior experience in food service or customer-facing roles.
• Knowledge of pizza preparation and the food service industry.

Responsibilities

• Answer incoming phone calls and accurately take customer orders.
• Prepare and make pizzas according to company standards and recipes.
• Process cash and credit card transactions.
• Provide outstanding customer service and help ensure customer satisfaction.
• Maintain a clean and organized work environment and assist with cleaning tasks as needed.
• Collaborate with team members to support smooth operations during busy periods.
• Address customer inquiries, concerns, and special requests promptly and professionally.

What This Job Offers

• Job Type: Full-time
• Education Level: No Education Listed