Customer Service Representative
About The Position
Welcome to Nucor, where our unique culture sets us apart. Joining Nucor means becoming part of North America's largest steel and steel products manufacturer, offering unmatched career opportunities and stability. We are known for our innovative sustainability practices and are the continent's largest recycler. Our vibrant culture, built on personal connections and teamwork, empowers every team member with the freedom to innovate and contribute to our collective success. Experience a workplace where safety, efficiency, and meaningful personal connections define every day, enriching both our teammates and the communities we serve. Nucor supports its teammates with top-tier benefits like Medical, Dental, Vision, and Disability Insurance, 401K and Roth accounts, Profit sharing, Pay-for-performance bonuses, Paid parental leave, Tuition reimbursement, Stock program, Scholarships and more.
Requirements
- Bachelor's degree OR minimum of three (3) years B2B Sales/Service experience
- Must be legally authorized to work in the U.S. Nucor will not sponsor the need for a visa now or in the future.
- Must be able to perform all essential functions of the job with or without a reasonable accommodation.
Nice To Haves
- Previous sales/service experience in a manufacturing environment
- Experience in D365 or other cloud-based ERP system
Responsibilities
- Manages and services a broad customer base while developing relationships built on trust and respect.
- Acts as a key customer contact inside the division handling all facets of the quote and order management process accurately.
- Demonstrates proactive communication and follow-up with customers to achieve WIN-WIN results in a timely manner.
- Coordinates with other Nucor Fastener departments as a constructive team member to solve business problems.
- Helps grow territory sales and profitability.
- Monitors and forecasts customer activity.
- Manages finished goods inventory.
- Initiates, leads, and upholds safety policies, practices, procedures, and housekeeping standards at all times.
Benefits
- Medical Insurance
- Dental Insurance
- Vision Insurance
- Disability Insurance
- 401K
- Roth accounts
- Profit sharing
- Pay-for-performance bonuses
- Paid parental leave
- Tuition reimbursement
- Stock program
- Scholarships
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
