Large Animal Customer Service Representative
About The Position
Quakertown Veterinary Clinic is seeking a friendly, organized, and professional Customer Service Representative to join our Large Animal Reception team. If you enjoy working with people, thrive in a busy environment, and have an appreciation for horses and farm animals, we'd love to hear from you. As part of our 24/7 veterinary hospital, you'll play an important role in creating a positive experience for clients while supporting our large animal veterinarians and staff. Our team is committed to providing compassionate, high-quality veterinary care and outstanding customer service every step of the way.
Requirements
- Previous experience in customer service, reception, or a client-facing role is required
- Strong verbal and written communication skills
- Excellent organizational skills with the ability to manage multiple tasks efficiently
- A positive, team-oriented attitude and a commitment to providing exceptional customer service
- Comfort working in a veterinary setting
- Professional communication, appearance, and conduct
Nice To Haves
- Experience with large animals is helpful but not required
Responsibilities
- Answering incoming phone calls in a courteous and professional manner
- Assisting clients with questions and directing inquiries to the appropriate team members
- Welcoming clients and managing the check-in and check-out process
- Scheduling appointments and maintaining an organized daily schedule
- Entering and updating client and patient records accurately
- Preparing invoices and processing payments
- Performing general administrative tasks, including filing, email, mail handling, and maintaining records
- Completing and organizing required state documentation
Stand Out From the Crowd
Upload your resume and get instant feedback on how well it matches this job.
What This Job Offers
Job Type
Part-time
Career Level
Entry Level
Education Level
No Education Listed
