Customer Service Representative
About The Position
Want to be part of building our wireless world? Technology like 5G and IoT aids emergency responders, enables intelligent warehouses and factories, increases safety on college campuses, helps energy companies provide better service, improves safety and efficiency of various modes of transportation, and more. It enhances the consumer experience for things like entertainment, shopping, and communications. In fact, wireless technology touches every aspect of our daily lives. Building Our Wireless World, Together®. An exciting career as an Inside Sales Representative is available at DiscountCell! This is a part-time opportunity and is located on-site in our Provo, Utah location. The Customer Service/Inside Sales Representative will assist in entering and releasing for shipment customer orders, assist customers who wish to place orders over the phone, and assist with other projects as directed. There is no telemarketing involved with the job. Time spent on the phone is either answering incoming customer calls or returning calls when customers request a call back. We have a casual dress code and great working environment.
Requirements
- Familiarity with Windows operating system
- Self-Starter
- Able to learn quickly
Nice To Haves
- Typing speed of at least 45 wpm
Responsibilities
- Enter and release customer orders for shipment.
- Answer incoming phone calls to assist customers with placing orders or answering product questions.
- Assist in keeping customers up to date regarding their order status.
- Assist in the packaging and shipping of customer orders.
- Work on additional projects as needed.
Benefits
- 401K with a company match
- tuition subsidy
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What This Job Offers
Job Type
Part-time
Career Level
Entry Level
Education Level
No Education Listed
