Customer Service Representative (40 hours per week) #3443

Reedsburg Area Medical Center•Reedsburg, WI

7d•Onsite

About The Position

The Customer Service Representative is responsible for the collection of RAMC self-pay accounts receivable by way of personal contact, phone calls, and written correspondence. He/she is always maintaining the positive public relation image of Reedsburg Area Medical Center, Inc. and its Clinics.

Requirements

High school graduate or equivalent.
Computer skills.
Good verbal/written communication skills.
Ability to greet employees/visitors in a courteous and respectful manner with positive interpersonal skills.
Ability to work with minimum direct supervision.
Continuous sitting.
Occasional standing.
Frequent walking.
Occasional lifting, pushing and/or pulling up to 10 pounds.
Occasional bending, twisting, and reaching overhead.
Continuous provide visual acuity with correction to read written and computer information.
Continuous clear speech and hearing skills to communicate with patients and coworkers.
Continuous communication with patients, family members, and other staff using hearing skills, comprehensive speech, simple writing and simple reading skills.
Constant indoor, patient environment with occasional computer screen glare.
Constant problem solving, analyzing and use of judgment in a high customer service area.
Speed, consistency and accuracy of work duties imperative.

Nice To Haves

Previous medical collections/credit experience, desired or other relative experience considered.

Responsibilities

Collection of RAMC self-pay accounts receivable by way of personal contact, phone calls, and written correspondence.
Maintaining the positive public relation image of Reedsburg Area Medical Center, Inc. and its Clinics.