Customer Service Representative Banking
iShare Inc
•$17 - $18•Remote
About The Position
We’re looking for a Customer Service Representative who can support customers with financial accounts, retirement plans, and life insurance. The role requires clear communication, careful handling of transactions, and the ability to resolve customer issues across rotational shifts.
Requirements
- 2–20 years of customer service experience in financial services, banking, retirement services, or life insurance
- Hands-on experience with 401(k) and retirement plans
- Experience servicing life insurance policies or products
- Knowledge of investment products and the stock market, including equities and securities
- Experience handling customer accounts and financial transactions
- Strong communication, problem-solving, and customer service skills
- Must be available for 24/7 rotational shifts, including nights.
- Must pass a background check and fingerprint verification.
Responsibilities
- Support customers with financial accounts, retirement plans, and life insurance.
- Handle transactions carefully.
- Resolve customer issues across rotational shifts.
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
No Education Listed
