Customer Service Rep(04489) - 1000 Hendricks Dr

Domino's•Zebulon, NC
•$10 - $12•Onsite

About The Position

Prairie Pizza, a family-owned Domino's franchise based in Charlotte, North Carolina, is hiring a Customer Service Representative. The role is the customer-facing voice of the company, taking orders, answering questions, and helping ensure each customer has a positive experience. The representative also works with the team to support smooth store operations and customer satisfaction. The job requires making pizzas according to Domino's standards, maintaining a clean and professional appearance in accordance with the dress code, and working with speed and energy in a fast-paced environment. The company describes opportunities for career growth and advancement.

Requirements

  • Positive attitude and passion for providing outstanding customer service.
  • Excellent communication and interpersonal skills.
  • Ability to multitask and work efficiently in a fast-paced environment.
  • Strong problem-solving skills.
  • Basic computer skills and familiarity with point-of-sale systems.
  • Adherence to Domino's pizza-making standards and procedures.
  • Compliance with the Domino's dress code and professional appearance standards.

Nice To Haves

  • A love for pizza.

Responsibilities

  • Take phone orders accurately and efficiently.
  • Provide excellent customer service and maintain a positive attitude with customers.
  • Answer questions about the menu, promotions, and delivery services.
  • Address and resolve customer concerns with patience and understanding.
  • Work as part of a team to support smooth operations and customer satisfaction.
  • Prepare pizzas in accordance with Domino's standards and procedures.
  • Maintain a clean, professional appearance and represent the brand positively.

Benefits

  • Competitive pay
  • Benefits for eligible employees
  • Flexible scheduling
  • Opportunity to grow and advance within the company
  • Fun and friendly work environment
  • Pizza discounts
  • Health insurance for eligible employees
  • Paid time off for eligible employees
  • 401(k) for eligible employees
  • 50% off pizza
  • Referral bonus
  • Career development
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