Customer Service Representative

Fairway Staffing Solutions • Brea, CA

12d • Onsite

About The Position

The Customer Service Representative will be responsible for answering customer inquiries and providing excellent service. This role involves scheduling installations, service calls, and project appointments, as well as coordinating with field teams to ensure accurate timelines. The representative will also process work orders, contracts, and related paperwork, while maintaining organized records and updating job tracking systems. Additionally, the role includes assisting with general office tasks and collecting/processing payments. Bilingual skills are required.

Requirements

• Must be bilingual

Responsibilities

• Answer customer inquiries and provide excellent service
• Schedule installations, service calls, and project appointments
• Coordinate with field teams to ensure accurate timelines
• Process work orders, contracts, and related paperwork
• Maintain organized records and update job tracking systems
• Assist with general office tasks as needed
• Collect and Process Payments

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed