CUSTOMER SERVICE REPRESENTATIVE
About The Position
This position is the Office’s front line with regard to New Accounts and Customer Service. It requires extensive product knowledge to support frequent customer contact in the development of new business through the servicing of requests, calling on existing customers, identification and calling on potential customers, and representing the Bank in community activities. The position requires a thorough knowledge of all types of accounts, services and products offered and sold. The Customer Service Representative (CSR) will have extensive in-person and telephone contact and is to conduct relationships in a manner that will enhance the professional, community focused and overall marketing effort of the Bank.
Requirements
- Strong commitment to providing exceptional customer service.
- High School diploma or equivalency.
- Ten key proficiency.
- Previous computer experience.
Responsibilities
- Servicing of requests
- Calling on existing customers
- Identification and calling on potential customers
- Representing the Bank in community activities
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What This Job Offers
Career Level
Entry Level
Education Level
High school or GED
Number of Employees
251-500 employees
