Customer Service Representative

Cargill • Decatur, MI

12d

About The Position

Cargill is a family company committed to providing food and agricultural solutions to nourish the world in a safe, responsible, and sustainable way. We sit at the heart of the supply chain, partnering with producers and customers to source, make and deliver products that are vital for living. By providing customers with life’s essentials, we enable businesses to grow, communities to prosper, and consumers to live well. This position is in our Ag & Trading enterprise, where we connect producers and users of grains and oilseeds around the globe through origination, trading, processing, and distribution. We also offer a range of farmer services and risk management solutions. Job Purpose and Impact The Customer Servicie Representative will engage with customers and internal team members to ensure we providing outstanding customer service from contract entry through final payment for product deliveries. In this role, you will coordinate customer account activities with the company, highlight business opportunities for the customer to increase their profitability and be responsible for key compliance controls related to the customer contract and payment.

Requirements

• High school diploma, secondary education level or equivalent
• Ability to create unique solutions for complex problems
• Ability to maintain a positive attitude in challenging situations
• Confirmed ability to timely, accurately and consistently execute complex and detailed processes and procedures

Nice To Haves

• Associates Degree
• Minimum of two years of related work experience

Responsibilities

• Engage with customers and internal team members to ensure outstanding customer service from contract entry through final payment for product deliveries.
• Coordinate customer account activities with the company.
• Highlight business opportunities for the customer to increase their profitability.
• Be responsible for key compliance controls related to the customer contract and payment.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED