Customer Service Representative/Teller
About The Position
As a Customer Service Representative/Teller, you'll be the friendly face customers depend on. You'll build meaningful relationships, deliver exceptional service, and help people feel confident about their financial decisions. This role offers hands-on experience, opportunities to grow, and the chance to make a positive impact in the community every day. Many of our senior leaders launched their careers in this dynamic entry level position, so rest assured you'll be offered hands-on training, coaching, and development as we invest in your long-term success. If you're looking for an opportunity to advance at a fast-growing, profitable, impact-driven company, then read on!
Requirements
- Strong customer loyalty and community relationships; using customer names when possible
- Processes deposits, withdrawals and payments quickly and correctly
- Identifies needs through good questions
Responsibilities
- Greet customers warmly and provide an outstanding in-branch service experience
- Process routine financial transactions, including deposits, withdrawals, and loan payments
- Maintain accuracy and attention to detail while balancing cash drawers daily
- Assist customers with account inquiries and help resolve issues promptly and professionally
- Educate customers on bank products, services and digital banking tools
Benefits
- Medical, Dental, Vision
- 401(k)
- Employee Stock Ownership Plan
- Life Insurance
- Competitive Salary
- Paid Time Off (PTO)- 18 days annually
- Paid Holidays - 11 days
- Birthday Time Off
- Employee Discounts
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
