Customer Service Representative/Teller

Community First Bank•Prairie du Chien, WI
•Onsite

About The Position

Community First Bank is looking for a part-time (30 hours/wk) Customer Service Representative to join our Prairie du Chien team. Banking experience is welcome, but it isn't required. We're looking for someone who is friendly, dependable, detail-oriented and comfortable working with customers. We'll provide the training you need to learn the banking side of the job. As a Teller, you'll be one of the first people our customers see when they visit the bank. You'll help customers with their everyday banking needs while creating the friendly, personal experience they expect from CFB.

Requirements

  • Enjoy working with and helping people
  • Have experience in retail, hospitality, customer service or another people-focused position
  • Are dependable and take pride in doing things accurately
  • Are comfortable learning new technology and processes
  • Enjoy being part of a team
  • Want an opportunity to learn new skills and grow professionally
  • Great customer service, reliability and a willingness to learn are harder to teach than banking.

Nice To Haves

  • Banking experience is welcome, but it isn't required.
  • If you bring those qualities, we'll help you learn the rest.

Responsibilities

  • Assist customers with deposits, withdrawals and other transactions
  • Answer questions and help customers find solutions
  • Build relationships with customers and get to know their banking needs
  • Maintain accuracy while handling cash and transactions
  • Identify opportunities to connect customers with other products and services
  • Work with your teammates to provide an exceptional customer experience

Benefits

  • Medical, Dental, Vision
  • 401(k)
  • Employee Stock Ownership Plan
  • Life Insurance
  • Competitive Salary
  • Paid Time Off (PTO)- 18 days annually
  • Paid Holidays - 11 days
  • Birthday Time Off
  • Employee Discounts
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