Customer Service Representative Student

Government of New Brunswick•Bathurst, NB

10d•Onsite

About The Position

Service New Brunswick is seeking a student to join the Bathurst team as a Customer Service Representative. Working at Service New Brunswick is more than just a job — it’s an opportunity to build a meaningful career. Guided by our vision of "Excellence in Service Delivery", our teams provide high-quality, innovative public services for customers with a focus on value for all New Brunswickers. Known for our people-oriented workplace culture, we foster an environment where innovation, inclusivity, and teamwork are celebrated. We are proud to be recognized as one of Atlantic Canada's Top Employers for 2026!

Requirements

High school diploma, enrolled in GED or a post-secondary course, plus a minimum of two years of customer service or related work experience.
Written and spoken competence in English and French is required.
Candidates will be required to undergo Criminal History Clearance prior to appointment.
Some weekday evening and Saturday morning work hours will also be required.
Some travel to other Service Centres within the region may be required therefore candidates must possess a valid New Brunswick driver’s license and have their own means of transportation.
Analytical Thinking
Client Service Orientation
Commitment to Learning
Effective Interactive Communication
Results Orientation
Self-Confidence
Teamwork and Cooperation
Ability to Use Office Technology, Software, and Applications
Records and Information Management

Nice To Haves

Experience processing complex computerized transactions

Responsibilities

Assisting and supporting clients as they access government services.
Examining and verifying customer information to ensure accuracy based on established requirements and guidelines.
Accessing and processing electronic forms and information while updating customer records and processing payments.
Effective cash handling and balancing.
Performing other related tasks as required.

Benefits

Human-Centered: We prioritize well-being and flexibility for our employees.
Driven by Growth: We invest in your professional development and career advancement.
Celebrating Excellence: We recognize and reward outstanding contributions.
United by Purpose: Every project you work on makes a real difference for New Brunswickers.
Empowered to Decide: We trust our teams to make decisions and innovate boldly.
employee recognition program
mentoring program
training & development opportunities
employee townhalls
ongoing leadership development
comprehensive employee benefits package