Customer Service Rep (Shipping/Receiving Clerk) (Weekends) Blue Springs, MO
About The Position
This role is for a Customer Service Representative (Shipping/Receiving clerk) to manage daily customer interactions and order-related tasks within a fast-paced warehouse setting. The position involves close collaboration with customers, the on-site management team, and warehouse staff to ensure efficient handling of inquiries, orders, shipments, and billing. It encompasses all customer service activities, including responding to inquiries, processing orders, and managing complaints promptly and effectively. The representative will also work with customers and KANE management to address product inquiries, special requests, discrepancies, and handle shipping, receiving, billing, and invoicing. Strong interpersonal skills, including effective verbal and written communication, are essential.
Requirements
- High School Diploma or GED; or equivalent combination of experience and education
- 3 years verifiable customer service experience
- Warehouse experience (Shipping and receiving)
- Strong written and verbal communication skills
- Outstanding computer and data entry skills
- Proficient in Microsoft Office suite
Nice To Haves
- Bachelor’s degree in business or similar discipline preferred
Responsibilities
- Carry out all customer service activities such as responding to inquiries, processing orders and handling complaints, in a prompt, courteous and effective manner
- Work closely with customers and on-site KANE management to handle various product inquiries, special requests, or discrepancies
- Handle shipping and receiving activities
- Manage billing and invoicing
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What This Job Offers
Job Type
Part-time
Career Level
Mid Level
Education Level
High school or GED
Number of Employees
5,001-10,000 employees
