Customer Service Representative, Medical Store

Norco, Inc.Beaverton, OR
$19 - $21Onsite

About The Position

Norco is currently seeking an individual to fill our Medical Store Customer Service Representative position. The Medical Store Customer Service Representative is responsible for serving walk-in customers and phone-in customers.

Requirements

  • On the job training
  • Ability to occasionally lift and/or carry objects weighing up to 100 lbs
  • Ability to sit, stand and walk for extended periods of time
  • Ability to accurately enter data into computer and acquire a working knowledge of any software applications necessary to the position

Responsibilities

  • Greet customers in a professional and enthusiastic way
  • Answer telephone calls promptly
  • Demonstrate in-depth knowledge of products, placement, availability, price and use
  • Efficiently assess customer needs for product or services
  • Educate patients/clients on medical products and services
  • Fit and sell medical products and services to customers
  • Process customer orders and accurately input customer orders into the computer
  • Keep showroom stocked, clean, organized and presentable
  • Perform other tasks as assigned or necessary

Benefits

  • Pay: $19.00/hr - $21.00/hr Depending on Experience
  • Employee Stock Ownership Plan (ESOP)
  • Health, Vision and Dental Insurance
  • Health Savings Account (HSA)
  • Medical and Dependent Care Flex Accounts (FSA)
  • Life Insurance provided at no cost to employee by Norco through United Heritage
  • Supplemental Accident, Disease, and Life Insurance through Colonial Life Insurance
  • Employee Tuition Reimbursement
  • 401(k) with Employer Matching
  • Employee Discount on products sold by Norco
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