Customer Service Rep III

Innova Solutions•Atlanta, GA
•Onsite

About The Position

Innova Solutions has a client that is immediately hiring for a Customer Service Representative III. This is a Full Time - Contract position with a duration of 12 Months. The role is located in Atlanta, GA. As a Customer Service Representative, you will answer telephone call inquiries and promote an organization's product or services. You will be responsible for researching and resolving complaints to ensure customer retention and satisfaction.

Requirements

  • 8+ years of Customer Service skills
  • Troubleshooting skills

Responsibilities

  • Answer telephone call inquiries and promote an organization's product or services.
  • Research and resolve complaints to ensure customer retention and satisfaction.

Benefits

  • Medical & pharmacy coverage
  • Dental/vision insurance
  • 401(k)
  • Health saving account (HSA)
  • Flexible spending account (FSA)
  • Life Insurance
  • Pet Insurance
  • Short term and Long term Disability
  • Accident & Critical illness coverage
  • Pre-paid legal & ID theft protection
  • Sick time
  • other types of paid leaves (as required by law)
  • Employee Assistance Program (EAP)
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