Customer Service Representative I - PART TIME - Amarillo, TX
CSI•Amarillo, TX
•Onsite
About The Position
Customer Service Representatives ensure delivery of excellent customer service through fast and accurate communication and coordinating with other departments to resolve inquiries. They are the first point of customer contact for general inquiries. They build and maintain business relationships with clients by providing prompt and accurate service to promote customer loyalty.
Requirements
- Technical education or job knowledge equivalent to a 2-year college or trade school.
- The minimum amount of relevant work experience required to successfully perform the job is at least one (1) year.
- Customer service skills
- Mathematical skills
- Communication skills
- Reasoning skills
- Computer skills
- Administrative skills
- Analytical skills
- Listening skills
Responsibilities
- Builds and maintains relationships with customers.
- Responds to a work queue and resolves issues in a timely manner; escalates issues of a complex nature.
- Demonstrates a basic knowledge of application functionality.
- Provides information to the appropriate CSI department regarding customer issues and concerns.
- Performs other duties as assigned.
Benefits
- Incentive awards based on both individual and business performance.
- Comprehensive range of benefits.
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What This Job Offers
Job Type
Part-time
Career Level
Entry Level
Education Level
Associate degree
