Customer Service Representative I (Informative Research)

Stewart Title • Irving, TX

7d

About The Position

Informative Research, part of the family of companies at Stewart Title is seeking a Customer Service Representative to provide Stewart services and solutions through various sales and marketing activities designed to ensure customer success while maximizing Stewart revenue and market share. Provides administrative and specialized operational support to sales representatives and/or sales teams to assist with the selling and closing of Stewart products in accordance with sales goals as specified by leadership.

Requirements

• High school diploma required
• 0-2 years of related work experience

Nice To Haves

• Bachelor’s preferred

Responsibilities

• Responsible for answering routine questions and issues about products and services from internal and external customers
• Effectively resolves inquiries or escalates concerns in a timely fashion
• Performs a wide range of support functions to assist in departmental processes
• Follows clearly defined procedures to complete daily tasks and responsibilities
• Uses existing procedures to solve straightforward problems without the consistent need to exercise discretion
• Uses basic communication skills to address internal and/or external clients and/or team members
• Individual contributor working under direct supervision with little autonomy
• Performs all other duties as assigned by management

Benefits

• variety of health and wellness insurance options and programs
• paid time off
• 401(k) with company match
• employee stock purchase program
• employee discounts

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED