Customer Service Representative I

First Hawaiian Bank•Kailua Kona, HI

1d•$21 - $25•Onsite

About The Position

First Hawaiian Bank is currently seeking a highly engaging, customer-focused, and goals-driven Customer Service Representative I to join our team at the Kona Branch.

Requirements

Associates degree in business and/or equivalent work skills required.
Upon acceptance into the position, mandatory completion of FHB CSR School.
Minimum of 2 years as a commercial savings teller in a financial institution (i.e., within FHB, minimum two years teller/clerk teller experience) or two years in a retail sales environment selling products and services.
Strong verbal and interpersonal communication skills required to perform sales presentations to individuals and groups.
Ability to use judgement and discretion regarding customer transactions and confidential information required.
PC skills in word processing required.
Must be able to type 35wpm.

Responsibilities

Provide quality customer service to bank customers both inside and outside the branch.
Promote the Bank’s products and services, including informing customers of benefits and features.
Act as an initial contact for referral of customers to personal bankers and specialized areas of the bank such as consumer and commercial loans, credit cards, etc.
Project a professional image and appearance as a representative of the Bank.