Customer Service Representative I
Sentara Health•Harrisonburg, VA
•$21 - $31•Onsite
About The Position
Sentara Health is seeking a Customer Service Representative I to join their team in Harrisonburg, VA. This role is responsible for providing customer service and support. The position operates on a first shift (days) work schedule. Sentara Health is an equal opportunity employer committed to diversity and inclusion, with a workforce of nearly 30,000 members. The organization aims to ensure its workforce reflects the communities it serves. This is a tobacco-free environment in support of the mission to improve health every day.
Requirements
- High school diploma or equivalent Required
- Two years of customer service experience required
Nice To Haves
- Previous data entry experience preferred
- Prior scheduling experience preferred
- Familiar with Epic beaker preferred
- Experience in a high-volume call center preferred
Responsibilities
- Provide customer service and support.
Benefits
- Medical, Dental, Vision plans
- Adoption, Fertility and Surrogacy Reimbursement up to $10,000
- Paid Time Off and Sick Leave
- Paid Parental & Family Caregiver Leave
- Emergency Backup Care
- Long-Term, Short-Term Disability, and Critical Illness plans
- Life Insurance
- 401k/403B with Employer Match
- Tuition Assistance – $5,250/year and discounted educational opportunities through Guild Education
- Student Debt Pay Down – $10,000
- Pet Insurance
- Legal Resources Plan
- Annual discretionary bonus if established system and employee eligibility criteria is met.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
