Customer Service Representative I

Jefferson County • Beaumont, TX

1d • Onsite

About The Position

Entry level position which provides customer service duties in support of auto and property operations. Duties & Responsibilities Duties & Responsibilities: Issues motor vehicle license plates and registration renewal stickers; Processes title applications and transfers; Issues disability placards; Processes WebAgent Registrations; Collects current and delinquent ad valorem taxes; Processes dealer title applications over the counter and/or those submitted on WebDEALER; Receives voter registration applications and routes to Voter Department; Assists customers by telephone, in person to determine proper data to process motor vehicle titles/registration/renewals, tax payments. Other Job Functions : Performs other job related duties, as directed. NOTE: The above describes the general nature and level of work being performed by employees holding this position. This is not an exhaustive list of all duties and responsibilities required nor are all duties listed necessarily performed by any one employee so classified.

Requirements

• High School diploma or GED equivalent required
• Limited broad knowledge of tax office operations or closely related experience
• Proficient with all Microsoft Office software including, but not limited to Word, Excel, and Outlook
• Must be able to communicate effectively both orally and in writing
• Accurate mathematical skills, ability to handle cash transactions, and balance daily
• Able to demonstrate high level thinking skills, including critical and analytical thinking, creative thinking, and process problem solving skills

Responsibilities

• Issues motor vehicle license plates and registration renewal stickers
• Processes title applications and transfers
• Issues disability placards
• Processes WebAgent Registrations
• Collects current and delinquent ad valorem taxes
• Processes dealer title applications over the counter and/or those submitted on WebDEALER
• Receives voter registration applications and routes to Voter Department
• Assists customers by telephone, in person to determine proper data to process motor vehicle titles/registration/renewals, tax payments
• Performs other job related duties, as directed

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED