BMW and MINI Customer Service Representative Closer
Zimbrick Inc•Fitchburg, WI
•Onsite
About The Position
The Business Development Center (BDC) plays a vital role in connecting all areas of the dealership. Working closely with our Clients and Service Advisors, you’ll quickly grasp the inner workings of the automotive industry. This role is for exceptional, innovative, and passionate individuals who want to grow with Zimbrick. No automotive experience is necessary. This is a customer service expert seeking to build a career with excellent opportunities for advancement.
Requirements
- An outgoing personality with strong people skills
- Attention to detail, pride in our work, strong work ethic and team-player attitude
- Proactive in problem solving
- Proficiency in operating and navigating multiple PC-based programs at one time
- Ability to demonstrate Zimbrick’s Core Values
Nice To Haves
- No automotive experience necessary
Responsibilities
- Provide exceptional customer service through face-to-face interactions as well as phone, emails, chat and SMS/Texting.
- Utilize strong listening and interpersonal skills, assess customer’s needs, and document vehicle concerns.
Benefits
- Paid training and development
- Stable hours
- Full benefits package, including 401k match and profit sharing
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
