Customer Service Representative – Bilingual (Spanish/English)
About The Position
Calidad Insurance is seeking ambitious, positive, and hardworking individuals to join their growing team. For over 20 years, Calidad Insurance has been protecting Hispanic families, businesses, and dreams through trust, care, and genuine relationships. This role is more than just a customer service position; it's an opportunity to build confidence, develop leadership skills, create financial growth, and potentially become a licensed insurance agent or future agency owner. The company emphasizes a supportive and energetic team environment, opportunities for advancement, and a commitment to helping employees grow their careers and futures.
Requirements
- Ambitious and motivated to grow + excellent attitude.
- Fast learner (No Insurance or taxes experience required)
- A go-getter who enjoys helping people and achieving goals.
- Positive, dependable, and eager to learn.
- Fluent in Spanish & English.
- Passionate about building relationships and making an impact in people's lives though insurance and taxes.
Nice To Haves
- Licensing support and future career opportunities.
- Performance bonuses and professional development.
Responsibilities
- Help clients with payments, policy updates, and insurance questions.
- Help clients choose the right insurance for their needs.
- Build strong client relationships through excellent service.
- Support office sales goals and team success.
- Create a welcoming, positive experience for every customer and team member.
Benefits
- PTO
- paid holidays
- vision insurance
- dental insurance
- disability insurance
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
