Customer Service Rep(04991) - 110 Maple Ave.
About The Position
The Customer Service Rep operates equipment, stocks ingredients from delivery areas into storage and work areas, prepares products, receives and processes telephone orders, takes inventory, completes related paperwork, and cleans equipment and the facility approximately daily. The role requires accurate and quick basic arithmetic, making correct monetary change, verbal and written communication, telephone order-taking, precise hand-eye coordination, computer or touchscreen order entry, and the ability to understand and give written instructions and communicate with customers and co-workers in person and by phone.
Requirements
- Ability to add, subtract, multiply, and divide accurately and quickly; a calculator may be used.
- Ability to make correct monetary change.
- Verbal, writing, and telephone skills to take and process orders.
- Motor coordination between eyes and hands/fingers to make precise movements rapidly and accurately.
- Ability to enter orders using a computer keyboard or touch screen.
- Ability to comprehend and give correct written instructions.
- Ability to communicate verbally with customers and co-workers to process orders over the phone and in person.
Responsibilities
- Operate all equipment.
- Stock ingredients from the delivery area to storage, work areas, and the walk-in cooler.
- Prepare product.
- Receive and process telephone orders.
- Take inventory and complete associated paperwork.
- Clean equipment and the facility approximately daily.
- Enter orders using a computer keyboard or touch screen.
- Communicate with customers and co-workers to process orders over the phone and in person.
Benefits
- 401(k) plan
- Health insurance for full-time positions
- Bonus eligibility for management roles
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
