Customer Service Rep(01733) - 2441 James Street

Domino's Franchise • Coralville, IA

3d

About The Position

As a Customer Service Representative, you will help ensure positive experiences for Domino's customers by handling calls, online orders, and in-person inquiries professionally and efficiently. You will assist customers with orders and resolve issues while delivering outstanding service. The role also includes keeping the store clean and organized.

Requirements

• Be a punctual team player with a positive attitude.
• Be friendly and comfortable talking with customers.
• Work efficiently in a fast-paced environment.
• Communicate verbally with customers and co-workers to process orders over the phone and in person.
• Have excellent communication and interpersonal skills.
• Be at least 16 years of age.

Responsibilities

• Provide friendly, attentive service to customers over the phone and in person.
• Help customers place orders, customize pizzas, and answer menu questions.
• Upsell additional menu items and promotions.
• Handle customer inquiries, concerns, and complaints with empathy and professionalism.
• Enter orders accurately into the system and process payments.
• Maintain cleanliness and organization within the store.

Benefits

• Health insurance
• Opportunities for internal promotion
• Discounts on pizza
• Full training with an industry-leading brand
• A fun, rewarding, and fast-paced working environment

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed