Customer Service Rep(09277) - 502 S. Old Orchard Ln

Domino's Franchise•Lewisville, TX

19h

About The Position

The Customer Service Representative works in a fast-paced store environment, helping the team operate efficiently and get pizzas to customers as quickly and safely as possible. The role is suited to motivated, competitive team members with strong people skills and a desire to serve. Schedules are flexible, with daytime and evening shifts available and the possibility of working one to five or six shifts per week. On-the-job orientation and training are provided, focusing on taking orders, labeling boxes, and making pizzas. The position offers opportunities for advancement from customer service representative to management and potentially to franchise ownership.

Requirements

Must be at least 16 years of age.
Ability to comprehend and give correct written instructions.
Ability to communicate verbally with customers and co-workers.
Ability to add, subtract, multiply, and divide accurately and quickly; a calculator may be used.
Ability to make correct monetary change.
Verbal, writing, and telephone skills to take and process orders.
Motor coordination to make precise movements rapidly and accurately.
Ability to work alone and with others, work adequately under stress, meet quality standards, and satisfy unhappy customers.
Ability to direct activities, perform repetitive tasks, analyze and compile data, and make judgments and decisions.

Responsibilities

Operate store equipment.
Stock ingredients from delivery areas into storage, work areas, and the walk-in cooler.
Prepare products.
Receive and process telephone orders.
Complete required paperwork.
Clean equipment and the facility daily.
Maintain store equipment.
Communicate with customers and co-workers to process orders over the phone and in person.
Enter orders using a computer keyboard or touch screen.
Make pizzas and label boxes as part of the work and training.