Customer Service Rep(06397) - 410 N Hwy 175 N
About The Position
The Customer Service Rep works as part of a Domino’s Pizza store team to provide customer service and help make, bake, or take pizzas. The role may be part-time or full-time, with schedules described as accommodating employees’ availability. On-the-job orientation and training are provided, and team members may have opportunities to advance into management and franchise ownership. General duties include operating store equipment, stocking ingredients and supplies, preparing products, receiving and processing telephone orders, taking inventory, completing related paperwork, and cleaning equipment and the facility approximately daily. The role requires communicating with customers and coworkers in person and by telephone, entering orders on a computer keyboard or touch screen, handling payments and making change, and working alone or with others under stress while meeting quality standards. Work takes place in a pizza store and includes standing for most tasks, short-distance walking, occasional desk-based paperwork, and frequent reaching and hand use. Physical duties may include unloading and stocking deliveries, carrying ingredients and dough trays, moving trays on dollies, climbing stairs or a ladder infrequently, bending, crouching, and handling pizza-making tools. Conditions include hot surfaces and tools, coolers, changing temperatures, food odors, cornmeal dust, cramped spaces, sharp edges, and moving mechanical parts.
Requirements
- Must be 16 years of age or older.
- Ability to comprehend and give correct written instructions.
- Ability to communicate verbally with customers and coworkers to process orders over the phone and in person.
- Ability to add, subtract, multiply, and divide accurately and quickly; a calculator may be used.
- Ability to make correct monetary change.
- Verbal, writing, and telephone skills to take and process orders.
- Eye-hand coordination and ability to make precise movements rapidly and accurately.
- Ability to work alone and with others, perform repetitive tasks, work under stress, meet quality standards, deal with people, analyze and compile data, and make judgments and decisions.
- Ability to perform the physical duties described, including standing, walking, lifting, carrying, pushing or pulling, climbing infrequently, bending, crouching, reaching, and continuous hand use.
Responsibilities
- Operate store equipment.
- Stock ingredients and supplies from the delivery area to storage, work areas, and the walk-in cooler.
- Prepare products.
- Receive and process telephone orders and communicate with customers in person.
- Take inventory and complete associated paperwork.
- Clean equipment and the facility approximately daily.
- Enter orders using a computer keyboard or touch screen.
- Handle payments and make correct monetary change.
- Unload and stock deliveries, and move ingredients and supplies to storage shelves.
- Perform other duties as required that may not be listed in the description.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
