Customer Service Rep(04755) - 253 Schuylkill Rd
About The Position
The Customer Service Rep operates equipment; stocks ingredients from the delivery area to storage, the work area, and the walk-in cooler; and prepares products. The role also receives and processes telephone orders, takes inventory, completes related paperwork, and cleans equipment and the facility approximately daily. The position requires accurate, quick basic arithmetic and the ability to make correct monetary change. It also requires verbal, writing, and telephone skills to take and process orders; hand-eye and finger coordination to make precise movements quickly and accurately; keyboard or touchscreen order entry; comprehension of written instructions; and verbal communication with customers and coworkers in person and over the phone.
Requirements
- Ability to add, subtract, multiply, and divide accurately and quickly; a calculator may be used.
- Ability to make correct monetary change.
- Verbal, writing, and telephone skills to take and process orders.
- Motor coordination between eyes and hands/fingers to make precise movements rapidly and accurately.
- Ability to enter orders using a computer keyboard or touchscreen.
- Ability to comprehend and give correct written instructions.
- Ability to communicate verbally with customers and coworkers to process orders both over the phone and in person.
Responsibilities
- Operate all equipment.
- Stock ingredients from the delivery area to storage, the work area, and the walk-in cooler.
- Prepare product.
- Receive and process telephone orders.
- Take inventory and complete associated paperwork.
- Clean equipment and the facility approximately daily.
- Enter orders using a computer keyboard or touchscreen.
- Communicate with customers and coworkers to process orders over the phone and in person.
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What This Job Offers
Job Type
Full-time
Education Level
No Education Listed
