Customer Service Rep(07222) - 717 E 1st Street
About The Position
The Customer Service Rep works as part of the Domino’s Pizza store team to provide customer service and help prepare and process pizza orders. The role may be part-time or full-time, with schedules intended to accommodate team members’ availability. On-the-job orientation and training are provided, and advancement opportunities may include management and franchise ownership. Team members operate store equipment, stock and prepare ingredients and products, take and process telephone and in-person orders, complete inventory and related paperwork, and clean the equipment and facility. The work involves frequent standing and hand use, handling supplies and food products, and working in a store environment with temperature changes, food odors, hot surfaces, and other listed conditions.
Requirements
- Must be at least 16 years of age.
- Ability to understand and give correct written instructions.
- Ability to communicate verbally with customers and co-workers to process orders by phone and in person.
- Ability to add, subtract, multiply, and divide accurately and quickly; a calculator may be used.
- Ability to make correct monetary change.
- Verbal, writing, and telephone skills to take and process orders.
- Eye-hand coordination and ability to make precise, rapid movements.
- Ability to enter orders using a computer keyboard or touch screen.
- Ability to direct activities, perform repetitive tasks, work alone and with others, work under stress, meet quality standards, deal with people, analyze and compile data, and make judgments and decisions.
- Ability to perform the physical activities described, including standing, walking, lifting, carrying, pushing or pulling trays, occasional climbing, bending, crouching, and continuous reaching and hand use.
- Ability to handle deliveries and supplies weighing up to 50 pounds and place cases on shelves up to 72 inches high.
- Ability to work around varying and sometimes adverse weather; in-store temperatures from 36 degrees in the cooler to 90 degrees and above; food odors, cornmeal dust, cramped spaces, hot surfaces and tools, sharp edges, and moving mechanical parts.
Responsibilities
- Operate store equipment.
- Stock ingredients and supplies from delivery areas to storage, work areas, and the walk-in cooler.
- Prepare products.
- Receive and process telephone orders and communicate with customers in person.
- Take inventory and complete associated paperwork.
- Clean equipment and the facility approximately daily.
- Unload deliveries using a hand truck and move and store ingredients and supplies.
- Follow quality-control standards and work both independently and with others.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
