Customer Service Rep(01762) - 1451 Ansborough ave

Domino's Franchise•Waterloo, IA

About The Position

As a Customer Service Representative at Domino's, you will help provide positive customer experiences by handling calls, online orders, and in-person inquiries professionally and efficiently. You will assist customers with orders and resolve issues while delivering friendly, attentive service in a fast-paced store environment.

Requirements

  • Be a punctual team player with a positive attitude.
  • Be friendly and comfortable talking with customers.
  • Work efficiently in a fast-paced environment.
  • Communicate verbally with customers and coworkers to process orders over the phone and in person.
  • Have excellent communication and interpersonal skills.
  • Be flexible to work evenings, weekends, and/or holidays.
  • Be at least 16 years of age.

Responsibilities

  • Provide friendly and attentive service to customers over the phone and in person.
  • Help customers place orders, customize pizzas, and answer menu questions.
  • Upsell menu items and promotions.
  • Handle inquiries, concerns, and complaints with empathy and professionalism.
  • Enter orders accurately into the system and process payments.
  • Maintain cleanliness and organization within the store.

Benefits

  • Health insurance
  • Opportunities for internal promotion
  • Discounts on pizza
  • Fun, rewarding, and fast-paced working environment
  • Full training
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