Customer Service Rep(03907) - 526 BROAD STREET

Domino's Franchise • Providence, RI

2d

About The Position

Customer Service Representatives handle customer orders and support daily store operations at Domino’s Pizza. The position may be part-time or full-time, with schedules intended to accommodate team members’ other commitments. On-the-job orientation and training are provided, and opportunities for advancement—from customer service to management and potentially franchise ownership—are available. Domino’s describes its mission as recognizing and valuing the unique talents and contributions of all individuals and creating an environment where team members can reach their potential.

The role involves operating store equipment, stocking and preparing products, processing orders, taking inventory, completing paperwork, and cleaning equipment and the facility. Team members communicate with customers and coworkers by phone and in person and use a computer keyboard or touch screen to enter orders. Work includes standing for most tasks, short-distance walking, lifting and carrying supplies, and other physical activities described in the posting. Working conditions can include temperature extremes, food odors, cornmeal dust, cramped spaces, hot surfaces, sharp edges, and moving mechanical parts.

Requirements

• Must be 16 years of age or older.
• Ability to understand and provide correct written instructions.
• Ability to communicate verbally with customers and coworkers to process orders by phone and in person.
• Ability to add, subtract, multiply, and divide accurately and quickly; a calculator may be used.
• Ability to make correct monetary change.
• Verbal, writing, and telephone skills for taking and processing orders.
• Motor coordination between eyes and hands or fingers to make precise movements rapidly and accurately.
• Ability to enter orders using a computer keyboard or touch screen.
• Ability to direct activities, perform repetitive tasks, work alone and with others, work under stress, meet strict quality-control standards, deal with people, analyze and compile data, and make judgments and decisions.
• Ability to perform the stated physical tasks, including standing, walking, lifting, carrying, pushing, pulling, climbing, bending, crouching, reaching, and continuous hand use.
• Ability to lift and stack delivery cases weighing up to 50 pounds onto shelves up to 72 inches high.

Responsibilities

• Operate all equipment.
• Stock ingredients from the delivery area to storage, work areas, and the walk-in cooler.
• Prepare products.
• Receive and process telephone orders.
• Take inventory and complete associated paperwork.
• Clean equipment and the facility approximately daily.
• Communicate with customers and coworkers to process orders by phone and in person.
• Unload bulk product deliveries using a hand truck and stock supplies.
• Perform other store tasks, including removing trash and outside tasks when needed.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed