Customer Service Rep(08170) - 1913 N. Placentia Ave

Domino's Franchise•Placentia, CA

About The Position

The Customer Service Rep operates equipment, stocks ingredients from the delivery area and storage locations, prepares products, receives and processes telephone orders, takes inventory, completes related paperwork, and cleans equipment and the facility approximately daily. Orientation and training are provided on the job. The role requires communicating with customers and co-workers in person and by phone, following written instructions, handling monetary transactions accurately, and entering orders using a keyboard or touch screen.

Requirements

  • Ability to comprehend and give correct written instructions.
  • Ability to communicate verbally with customers and co-workers to process orders over the phone and in person.
  • Ability to add, subtract, multiply, and divide accurately and quickly; a calculator may be used.
  • Ability to make correct monetary change.
  • Verbal, writing, and telephone skills to take and process orders.
  • Motor coordination between the eyes and hands/fingers to make precise movements rapidly and accurately.

Responsibilities

  • Operate all equipment.
  • Stock ingredients from the delivery area, storage area, work area, and walk-in cooler.
  • Prepare products.
  • Receive and process telephone orders.
  • Take inventory and complete associated paperwork.
  • Clean equipment and the facility approximately daily.
  • Communicate with customers and co-workers to process orders over the phone and in person.
  • Enter orders using a computer keyboard or touch screen.
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