Customer Service Rep(03451) - 779 Broadway

Domino's Franchise • Kingston, NY

1d • Onsite

About The Position

The Customer Service Rep works as a member of a Domino’s store team, processing customer orders and helping prepare products and maintain the store. The role may be part-time or full-time, with schedules described as accommodating team members’ needs. On-the-job orientation and training are provided, and opportunities for advancement from customer service to management and beyond are available.

The work takes place in a store environment and involves customer interaction in person and by telephone, operating equipment, preparing products, stocking ingredients, and cleaning. Team members may encounter varying weather and temperature conditions, food odors, cornmeal dust, cramped areas such as walk-in coolers, hot oven surfaces, sharp edges, and moving mechanical parts. The position requires frequent standing, reaching, and hand use, as well as occasional lifting and other physical activities.

Requirements

• Must be at least 16 years of age.
• Ability to comprehend and give correct written instructions.
• Ability to communicate verbally with customers and co-workers to process orders by phone and in person.
• Ability to add, subtract, multiply, and divide accurately and quickly; a calculator may be used.
• Ability to make correct monetary change.
• Verbal, writing, and telephone skills for taking and processing orders.
• Motor coordination between eyes and hands or fingers to make precise, rapid movements.
• Ability to operate a computer keyboard or touch screen.
• Ability to work alone and with others, perform repetitive tasks, work under stress, meet quality-control standards, deal with people, analyze and compile data, and make judgments and decisions.
• Ability to perform the described physical tasks, including standing for most tasks, walking short distances, reaching, bending, occasional crouching or climbing, and lifting deliveries weighing up to 50 pounds.

Responsibilities

• Operate store equipment.
• Stock ingredients from deliveries in storage areas, work areas, and the walk-in cooler.
• Prepare products.
• Receive and process telephone orders and take orders in person.
• Take inventory and complete associated paperwork.
• Clean equipment and the facility approximately daily.
• Use a computer keyboard or touch screen to enter orders.
• Unload deliveries using a hand truck and move supplies to storage shelves.
• Perform other store tasks, including taking out trash and occasional maintenance or sign-price changes.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed