Customer Service Rep(04779) - 318 Chestnut St

Domino's Franchise•Columbia, PA
•Onsite

About The Position

Customer Service Reps help Domino’s Pizza prepare, bake, and take pizzas while providing customer service and processing orders. The role can be part-time or full-time, with schedules described as accommodating employees’ needs. On-the-job orientation and training are provided, and opportunities for advancement may include management and other roles within the company.

Requirements

  • Must be at least 16 years of age.
  • Ability to understand and provide correct written instructions.
  • Ability to communicate verbally with customers and coworkers to process orders by phone and in person.
  • Ability to add, subtract, multiply, and divide accurately and quickly; a calculator may be used.
  • Ability to make correct monetary change.
  • Verbal, writing, and telephone skills for taking and processing orders.
  • Motor coordination to make precise, rapid movements accurately.
  • Ability to perform repetitive tasks, work independently and with others, work under stress, meet quality standards, deal with people, analyze and compile data, and make judgments and decisions.
  • Ability to perform the physical tasks described, including standing, walking, lifting and carrying supplies weighing up to 50 pounds, pushing or pulling trays, bending, crouching, reaching, and continuous hand use.

Responsibilities

  • Operate store equipment.
  • Stock ingredients from delivery areas to storage, work areas, and the walk-in cooler.
  • Prepare products.
  • Receive and process telephone orders and communicate with customers in person.
  • Take inventory and complete related paperwork.
  • Clean equipment and the facility approximately daily.
  • Use a computer keyboard or touch screen to enter orders.
  • Unload ingredient and supply deliveries using a hand truck and stock items.
  • Perform other store tasks, including removing trash and occasional maintenance or sign-related tasks.
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