Customer Service Rep(05092) - 2704 N Roosevelt blvd

Domino's Franchise • Key West, FL

1d • Onsite

About The Position

The Customer Service Rep receives and processes telephone and in-person orders, prepares products, stocks ingredients and supplies, and performs inventory, paperwork, and cleaning tasks. Training and orientation are provided on the job.

The role involves operating equipment and using a computer keyboard or touch screen to enter orders. Team members communicate with customers and co-workers, handle monetary transactions, and work independently or with others while meeting quality-control standards. The position requires frequent standing, reaching, and bending, and includes occasional lifting and carrying of heavy supplies and navigating stairs or a ladder. Work may involve exposure to hot equipment, cold and hot areas, food odors, cornmeal dust, sharp edges, moving mechanical parts, and varying outdoor weather conditions.

Requirements

• Ability to understand and give correct written instructions.
• Ability to communicate verbally with customers and co-workers by telephone and in person to process orders.
• Ability to add, subtract, multiply, and divide accurately and quickly, with a calculator if needed.
• Ability to make correct monetary change.
• Verbal, writing, and telephone skills for taking and processing orders.
• Motor coordination between eyes, hands, and fingers to make precise movements rapidly and accurately.
• Ability to enter orders using a computer keyboard or touch screen.
• Ability to perform repetitive tasks, work alone and with others, work under stress, meet quality-control standards, deal with people, analyze and compile data, and make judgments and decisions.
• Ability to lift and handle deliveries weighing up to 50 pounds, with cases lifted from the floor to shelves up to 72 inches high.
• Ability to perform frequent standing, walking, reaching, and forward bending, and occasional crouching, squatting, and climbing.

Responsibilities

• Operate equipment.
• Stock ingredients and supplies from delivery areas to storage, work areas, and walk-in coolers.
• Prepare products.
• Receive and process telephone orders and communicate with customers in person.
• Take inventory and complete associated paperwork.
• Clean equipment and the facility approximately daily.
• Unload deliveries using a hand truck and lift and stock cases of ingredients and supplies.
• Use computers, telephones, calculators, and other work aids to take and process orders.
• Perform tasks such as changing prices on signs, washing walls, and maintenance when needed.

What This Job Offers

• Job Type: Full-time
• Education Level: No Education Listed