Customer Service Rep(04353) - 401 England St.

Domino's Franchise • Ashland, VA

2d • Onsite

About The Position

The Customer Service Rep works as a Domino’s Pizza store team member, helping process customer orders and support daily store operations. The role involves communicating with customers and co-workers in person and by telephone, entering orders, preparing products, handling ingredients and supplies, and keeping equipment and the facility clean. On-the-job orientation and training are provided. The position may offer opportunities for advancement into management or other roles within Domino’s.

Requirements

• Must be at least 16 years of age.
• Ability to understand and give correct written instructions.
• Ability to communicate verbally with customers and co-workers to process orders by telephone and in person.
• Ability to add, subtract, multiply, and divide accurately and quickly; a calculator may be used.
• Ability to make correct monetary change.
• Verbal, writing, and telephone skills to take and process orders.
• Eye-hand coordination and the ability to make precise movements rapidly and accurately.
• Ability to enter orders using a computer keyboard or touch screen.
• Ability to direct activities, perform repetitive tasks, work alone and with others, work under stress, meet quality standards, deal with people, analyze and compile data, and make judgments and decisions.
• Ability to perform the described physical tasks, including standing, walking, lifting, carrying, pushing or pulling trays, climbing stairs or ladders occasionally, bending, crouching, reaching, and continuous use of hands.
• Ability to work around varying and sometimes adverse weather, changing temperatures, food odors, cornmeal dust, cramped spaces, hot surfaces and tools, sharp edges, and moving mechanical parts.
• Ability to talk and hear on the telephone; near- and mid-range vision and depth perception; and ability to distinguish hot from cold surfaces.

Responsibilities

• Operate store equipment.
• Stock ingredients and supplies from delivery areas to storage areas, work areas, and the walk-in cooler.
• Prepare products.
• Receive and process telephone orders and communicate with customers in person.
• Take inventory and complete associated paperwork.
• Clean equipment and the facility approximately daily.
• Unload ingredient and supply deliveries using a hand truck, and lift and stock cases.
• Perform other store-team duties such as removing trash, stocking shelves, and cleaning work areas.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed