Customer Service Rep (04087) - 620 N Main St.

Domino's Franchise • Doylestown, PA

3d • Onsite

About The Position

Domino’s Pizza is seeking customer service representatives with strong people skills to support store operations. The role may be part-time or full-time, with schedules intended to accommodate employees’ other commitments. On-the-job orientation and training are provided. Advancement opportunities may include management and other roles within the company or franchise network.

Team members work together to prepare and process pizza orders and maintain the store. The work involves operating equipment, stocking and preparing ingredients and products, handling customer orders in person and by telephone, taking inventory, completing paperwork, and cleaning. The position requires communication, basic arithmetic, accurate handling of money, computer order entry, coordination, and the ability to work with others or independently under stress while meeting quality standards.

Work takes place in a store with temperatures ranging from a cooler at approximately 36 degrees to work areas of 90 degrees or higher. Employees may encounter changing weather outdoors, food odors, cornmeal dust, cramped spaces, hot surfaces and tools, sharp edges, and moving mechanical parts. The job also involves extended standing and frequent reaching, hand use, bending, and other physical tasks; lifting deliveries weighing up to 50 pounds is required.

Requirements

• Must be at least 16 years of age.
• Ability to understand and provide correct written instructions.
• Ability to communicate verbally with customers and coworkers to process orders in person and by telephone.
• Ability to add, subtract, multiply, and divide accurately and quickly, with a calculator if needed.
• Ability to make correct monetary change.
• Verbal, writing, and telephone skills for taking and processing orders.
• Eye-hand coordination and ability to make precise movements quickly and accurately.
• Ability to work alone and with others, perform repetitive tasks, work under stress, meet quality standards, deal with people, analyze and compile data, and make judgments and decisions.
• Ability to lift deliveries weighing up to 50 pounds and perform the physical tasks described, including standing, walking, carrying, pushing or pulling trays, occasional climbing, bending, crouching, and continuous reaching and hand use.

Responsibilities

• Operate store equipment.
• Stock ingredients and supplies from delivery areas to storage, work areas, and the walk-in cooler.
• Prepare products.
• Receive and process telephone orders and communicate with customers in person.
• Take inventory and complete related paperwork.
• Clean equipment and the facility approximately daily.
• Unload deliveries using a hand truck and lift or stock supplies.
• Use computers or touch screens to enter orders.
• Perform other store-team duties as needed.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed