CUSTOMER SERVICE REP (01374) - 6434 N Preston Highway Louisville

Domino's Franchise•Louisville, KY

16h•Onsite

About The Position

Customer Service Reps at Domino’s Pizza help prepare and process customer orders while supporting daily store operations. The role may be part-time or full-time, with schedules intended to accommodate team members’ availability. On-the-job orientation and training are provided. The position offers opportunities for career advancement, including progression into management and other roles. Team members operate store equipment, stock ingredients and supplies, prepare products, take and process telephone orders, complete inventory and related paperwork, and clean equipment and the facility. Work involves communicating with customers and coworkers in person and by phone, entering orders using a computer keyboard or touch screen, handling money, and performing repetitive tasks to meet quality standards. The work environment includes a wide range of temperatures, food odors, cornmeal dust, cramped areas such as walk-in coolers, hot surfaces and tools, and sharp or moving parts. The role requires extended periods of standing and frequent walking, reaching, bending, and hand use. Team members may also lift and carry supplies weighing up to 50 pounds, move trays on dollies, and occasionally climb stairs or a ladder.

Requirements

Must be at least 16 years of age.
Ability to understand and give correct written instructions.
Ability to communicate verbally with customers and coworkers to process orders by phone and in person.
Ability to add, subtract, multiply, and divide accurately and quickly; a calculator may be used.
Ability to make correct monetary change.
Verbal, writing, and telephone skills for taking and processing orders.
Eye-hand coordination and ability to make precise movements quickly and accurately.
Ability to direct activities, perform repetitive tasks, work alone and with others, work under stress, meet quality standards, deal with people, analyze and compile data, and make judgments and decisions.
Ability to perform physical tasks including prolonged standing, frequent reaching and bending, and lifting deliveries weighing up to 50 pounds.
Ability to work around temperature changes, food odors, cornmeal dust, hot surfaces, sharp edges, and moving mechanical parts.

Responsibilities

Operate store equipment.
Stock ingredients and supplies from delivery areas to storage, work areas, and walk-in coolers.
Prepare products.
Receive and process telephone orders and communicate with customers in person.
Take inventory and complete associated paperwork.
Clean equipment and the facility approximately daily.
Enter orders using a computer keyboard or touch screen.
Handle monetary transactions and make correct change.
Unload deliveries using a hand truck and stock supplies on shelves.
Perform related store tasks such as moving trays, cleaning, and maintaining the facility.